I have been a smart phone user since 2004. In 2004 I wanted to see where handsets were headed and I believed that while our company was focused on the feature phone/mid range market of handsets, that it was important to see where handsets are going to be in the future. At the time I had been pretty fond of my Sony Ericsson T610 and wanted to see what high end offering Sony had in the smart phone category. Sony had been an early entrant in smart phones with the P800 and P900. I had read a number of positive reviews (as well as a lot of headaches to boot) and thought that the P910 might be the device for me.
The range of other choices for me then included the option to go with a Blackberry, which never had much appeal for me, Windows Mobile, which seemed more like a laptop and less like a phone, and Nokia, which frankly I just wasn't all that familiar with. I think if I had to go back and do it all over again with the knowledge I have now, I would have selected a Nokia device. In any case, I ultimately decided on the Brickish P910 and spent about 4 years using that device as well as the next generation device the P990.
In general, I was always fond of these phones. They both had a vaguely familiar Star Trek Tricorder look that I thought was cool and others thought was gigantic. Unfortunately they were gigantic and never very pocket friendly like the various in vogue Razr-esque devices. I found myself pretty happy with the Symbian UIQ user interface but in retrospect, I think that was more about familiarity than anything else. As the smart phone market started to heat up with the iPhone and the various other devices previous or since then, N95 etc., I was anxiously awaiting the new devices coming out of Sony Ericsson. I skipped on the P1 and heard rumors of the X1. When the X1 was announced a little over a year ago, I saw one at MWC in Spain and while I was really impressed with the industrial design, I was very disappointed that it was a Windows Mobile device. This change of direction made me decide to look at the various options in the market as my device was about to fall apart from age and drops.
So, with a fresh perspective, I decided to take a good long look at what was in the market. As I have a lot of access to the various devices and in fact carry a lot of them to meetings, I figured it would be good to make a thoughtful decision, or at least justify an impulsive one! My first place to look was at my Sidekick. While I wouldn't consider the Sidekick a smart phone, I have carried one forever. It has been an indispensable tool for me to interact with the team while on the road (sometimes quite literally). My initial happiness with the Sidekick in the IM arena was undercut by my disappointment in a continuous upgrade in features over models. Why no Jabber? Why no conforming web browser? Why no a lot of things. All that said, I will always strongly believe that the Sidekick is THE killer device for IM, but it doesn't do much for me in terms of productivity or some of the other things I would expect from a higher end platform. I actually no longer carry a Sidekick after having one forever. Next.
The iPhone is an amazing device. The photos. The brain dead simple UI. The ecosystem of content. There is no question in my mind that this is one hell of a device. The deal killer for me, and I would say there are some other significant issues I won't mention, is the lack of a keyboard. I have large sausage fingers, a history of using QWERTY devices, and no time to fumble around with a touch screen as my only input method. I may be backwards assed, but I have to have the keyboard. I do though have a Touch, and I love it. It is my constant companion on long flights, on runs, and for those times when I want to snack on media. The Touch is great as a media device and I am glad it isn't my phone.
Nokia smart phones. Nokia makes some of the best devices in mobile. They literally have everything and the kitchen sink embedded in the devices. They have a ton of software, services, features and a large ecosystem of applications that can allow me to do things like watch my home TV on my phone, find myself on a map, and browse the web with a quality browser. The problem is for me, it feels like it needs an update. Don't get me wrong, I always have a Nokia demo device with me and I have to say there are many days where I eye it with a lot of affection, especially the N95 replacement I am using the N85. This is one hell of a device. The problem I have with it though is that it seems to be trying to do too much. It is actually very hard to do a lot of things that are simple on some other platforms. I can do whatever I want but I have to really dig at times. That digging can be a real barrier to usage and user friendly interaction. No keyboard. Again, this one is hard for me. I will say though that I would have a Nokia before an iPhone as my personal device.
Blackberry. The Bold and the Storm are really, truly awesome devices, and I also liked the Curve which I carried as a demo phone for a while. I just can't get into the Blackberry mindset. I feel like it is the dark side that wants me to have email attacking me all day and if I would just cross over to the dark side I would never go back. I do like their keyboards and have to honestly say that I haven't given them a good shot at being my personal device. Maybe someday.
So that brings me to my current phone the G1. So truth be told, the number on factor in having this device for me was that I am a long time personal customer of Tmobile. This of course made the G1 an obvious front runner. Second for me though was that this device was essentially created by the folks who brought you the Sidekick, except it has all the stuff the Sidekick is missing (compliant browser, advanced features, etc.). Third was the idea that here is an operating system for phones that could be hacked, i.e. recompiled to do other stuff. Not that I ever would, but at least I knew that I could.
I made the plunge into the G1 world and have to say that I have been pretty happy. I think an overview of what I like, dislike, and actually use would be good fodder for a follow on post sometime later.
Showing posts with label Tmobile. Show all posts
Showing posts with label Tmobile. Show all posts
Tuesday, April 07, 2009
Tuesday, September 23, 2008
Friday, August 10, 2007
Hotspot@home
As a follow up to the rambling wifi device post I made previously, I picked up one of the Tmobile Hotspot at home devices. Actually, that would be a phone and a router. For information check out their website here. The name is "The only phone you need." Hmmm.
The phone that comes as part of the kit is either a lower end Nokia or Samsung phone. The phones are both fine but aren't blowing anyone away with fancy features. THE fancy feature is a UMA chip. UMA stands for Unlicensed Mobile Access and what it essentially means is that you can use WIFI, at least in this implementation.
I am a long time Tmobile user for my personal primary phone. One of the bad things about Tmobile at my house is that there really is only one place in my house that gets good reception. I tend to overlook that because I try not to talk on the phone at home. With the new Hotspot@home phone, this issue disappears. What the phone allows you to do is to make phone calls using your wifi as the origination point. An added bonus of this is that for calls that originate on wifi, they don't count against your plan. Essentially they are free. An added bonus to this is that whenever you walk into a Tmobile hotspot, your phone also automatically routes itself to the hotspot for call origination/termination.
Ok, Derrick, so that's fine except I talk when I am driving in my car and last time I checked there isn't any wifi on the road. True and in this case the handset seamlessly transitions to the Tmobile network. Pretty nifty stuff. As an added bonus, if you start your call on wifi, and jump in the car and transition to their network, the call is still free. I have to say that I was really skeptical of the handoffs but upon multiple trials, I found that it is excellent. There are occasional issues, for example, when I walk out my house the Tmobile connectivity is bad and the handoff either gets mangled and sounds like hell or actually drops. In general though, that is the rare exception.
So I like it. Now what? Well when I thought it through, to me the benefits of this service are mainly two. First, this kills those companies that are trying to magnify the cell signal in your home. If carriers adopt UMA configurations like this and consumers happen to have broadband, then this is a great way to ensure that you have good cell coverage at home. I guess that's why they call it The only phone you need, which I assume is a reference to the need to have a landline at home when your cell doesn't work.
The second benefit is the extension of free minutes for consumers. In my case that doesn't do much since I have a 5000 minute plan, but I get the value for people who have broadband, which I think is an important distinction. The reason I point that out is because the phones they deployed in this package are pretty underwhelming and given my perceived demographic skew of users who have broadband, they are probably not phones that more affluent customers would want.
What I anticipate though are future devices that are similar to my smartphone. The benefit of the UMA access would be great to use as a web surfing device, for file transfers within a local area and some of the other things you see with the Apple Phone. The questions this raises though are around cannibalization of existing business models and possible breaks in the closed or controlled nature of the networks. My bet is that several of the carriers will approach this in a thoughtful way that will ultimately result in a wow kind of consumer offering. I am not entirely sure what that is yet but I think that one can see some of the elements beginning to form and how they could possibly be joined.
The phone that comes as part of the kit is either a lower end Nokia or Samsung phone. The phones are both fine but aren't blowing anyone away with fancy features. THE fancy feature is a UMA chip. UMA stands for Unlicensed Mobile Access and what it essentially means is that you can use WIFI, at least in this implementation.
I am a long time Tmobile user for my personal primary phone. One of the bad things about Tmobile at my house is that there really is only one place in my house that gets good reception. I tend to overlook that because I try not to talk on the phone at home. With the new Hotspot@home phone, this issue disappears. What the phone allows you to do is to make phone calls using your wifi as the origination point. An added bonus of this is that for calls that originate on wifi, they don't count against your plan. Essentially they are free. An added bonus to this is that whenever you walk into a Tmobile hotspot, your phone also automatically routes itself to the hotspot for call origination/termination.
Ok, Derrick, so that's fine except I talk when I am driving in my car and last time I checked there isn't any wifi on the road. True and in this case the handset seamlessly transitions to the Tmobile network. Pretty nifty stuff. As an added bonus, if you start your call on wifi, and jump in the car and transition to their network, the call is still free. I have to say that I was really skeptical of the handoffs but upon multiple trials, I found that it is excellent. There are occasional issues, for example, when I walk out my house the Tmobile connectivity is bad and the handoff either gets mangled and sounds like hell or actually drops. In general though, that is the rare exception.
So I like it. Now what? Well when I thought it through, to me the benefits of this service are mainly two. First, this kills those companies that are trying to magnify the cell signal in your home. If carriers adopt UMA configurations like this and consumers happen to have broadband, then this is a great way to ensure that you have good cell coverage at home. I guess that's why they call it The only phone you need, which I assume is a reference to the need to have a landline at home when your cell doesn't work.
The second benefit is the extension of free minutes for consumers. In my case that doesn't do much since I have a 5000 minute plan, but I get the value for people who have broadband, which I think is an important distinction. The reason I point that out is because the phones they deployed in this package are pretty underwhelming and given my perceived demographic skew of users who have broadband, they are probably not phones that more affluent customers would want.
What I anticipate though are future devices that are similar to my smartphone. The benefit of the UMA access would be great to use as a web surfing device, for file transfers within a local area and some of the other things you see with the Apple Phone. The questions this raises though are around cannibalization of existing business models and possible breaks in the closed or controlled nature of the networks. My bet is that several of the carriers will approach this in a thoughtful way that will ultimately result in a wow kind of consumer offering. I am not entirely sure what that is yet but I think that one can see some of the elements beginning to form and how they could possibly be joined.
Tuesday, July 24, 2007
Quien es mas Macho? Mylo or N770
While many of my mobile cohorts have been fawning over or hating their iPhone, I have been spending a lot of time getting to know the Nokia N770 I bought on Woot.
Russ wrote a great post today about a remote desktop client for the N770 that you can find here. That served to remind me that I had an overdue post. Fyi - blogging and startups don't mix, but I digress...
I almost titled this post "The emergence of the wifi device" which seemed like a bit much, but it is what I have been thinking about since playing with this device. In the last year there has been a marked increase in the number of devices I carry that have wifi connectivity. My PSP, P990, Mylo and now the N770. What is the significance of wifi and what promise does it hold from my perspective?
To begin with, I am not a converged device believer. There is no one device that will have the features that I want. I believe that when one device tries to do everything it doesn't do anything well. I think there are devices that can hit a wide range of functions and do them well but at some point it starts to fall over. As I have stated previously, I carry my P990 and the Sidekick 3. The P990 is just an awesome device to me but it doesn't do Instant messaging very well. It also doesn't do a very good job at playing games or playing video, at least not in my opinion. The Sidekick is an amazing IM device. I don't use it for anything else. I know that there are a lot of Nokia users who swear by the N95 the same way that I fawn over my P990.
So broadly speaking, how does wifi improve my communication experience? The obvious things are fast downloads, possible voip usage, circumventing my carrier network charges, and in some cases the ability to share files locally. The downsides? Poor handoff, fixed perimeter usage, encryption set up for some networks and in some cases speed degradation when too many users are present(although in most cases that isn't a concern).
There are many who are brighter than me who can elaborate further but in a nutshell the above describes how I think about it. In any case, I have gone down the wifi road with my devices and am increasingly thinking about where it all leads. While I want to talk about the Mylo and the N770 in particular I think that it makes sense to walk through the other devices as well to give context.
The PSP. I love the PSP. I max mine out every chance I get. I do a ton of things with it that I wont elaborate on. Wifi is very important for a couple of reasons and is completely useless in others. Wifi is the mechanism to browse the web. The input mechanism is terrible so I don't do that much. To upgrade the firmware, I use wifi. This has been by far the best use of wifi and I have seen revision after revision of firmware upgrade the device since I bought it. One of the coolest firmware upgrades gave me 6 months free wifi at Tmobile hotspots. A very tasty treat that I didn't expect.
Putting content on the PSP. Sorry, wifi isn't able to do that. This is a major travesty and one I cannot fathom. Instead I am left connecting cables to laptops to transfer Tivo shows, pictures, and other stuff. I can't imagine that this will remain like this but in the meantime that is a tragic gap in what you can do with wifi on this device.
The P990. The P990 has wifi. I almost never use it. The first best use case of wifi with this device for me was email. I could quicky download email and in the case where some god friend or coworker sent me some kind of megabyte size file I could switch over to wifi and grab the offending item quickly. Unfortunately for me, when I have the WAN/wifi enabled and I leave the local area, I find that my GPRS tends to barf and timeout when fetching my email. When I disable the WAN, everything woks fine again. Beyond email and the occasional web browsing (which works very well) I don't really use wifi. What would be really cool would be some kind of voip client or the ability to use wifi to tap into the video conferencing capabilities of the device which doesn't work on my US EDGE network today.
The Mylo. I bought the Mylo when it came out as it reminded me of some kind of cross between the Sidekick and the PSP. Admittedly it was an impulse purchase at the time and I wasn't properly informed about what it could/couldn't do. I do recall vaguely some review that mentioned the emergence of wifi devices that started with the N770. I spent a fair amount of time with the Mylo over 2 or 3 months and came to a couple of conclusions. Awesome Skype phone. And not much else. The media capabilities are good. Great speakers and great sound. Getting music in and even worse, video, is a nightmare again requiring cables and PC connections. Web browsing is certainly better than the PSP. While traveling in Europe I was pumped to get to use the Skype capabilites at Hot spots but the Tmobile free wifi service was North America only so I was very bummed by that.
The N770. The N770 has none of the style or class of the Mylo. The Mylo looks slick and has a great slideout keyboard that is usable. The N770, although it lacks the Sony design edge is a monster. Most critically, it isn't strictly tied to wifi. You can use Bluetooth to connect to a phone when you aren't near a hot spot. While traveling in NYC a couple of weeks ago I could pull out the N770, connect to my EVDO phone and check email, surf the web and generally do a lot of the things I do on my laptop in a much smaller package. The single network piece is a serious Achilles heel of the PSP and the Mylo. No doubt that will get fixed in the future.
As I spent more time with the N770 a really important distinction became apparent to me about the inherent nature of this device versus the Mylo. The Mylo is a communications device at it's core. The preinstalled IM clients and more importantly Skype drove both the major use cases as well some of the design considerations (QWERTY keyboard and general phone form factor). The speakers and display also speak to the media aspects of the device.
The N770 on the other hand seems firmly rooted in business productivity type applications, at least in my opinion. There is extensive support for email, web browsing and contact management. The extensive Linux application support is extremely impressive although it isn't as user friendly as a simple business person would like. I am sure that the N800 takes it up a notch in usability. There is audio and video support, as well as support for VOIP via Gizmo project but those features seem underpowered in device form factor and audio output.
I have to say that I actually use the N770 and am excited to try more things like the remote desktop application Russ mentioned. In general, I don't use the Mylo except for the occasional Skype call when I don't want to be tethered to my PC. I imagine that the next generation of the Mylo will see some upgrades along the line of the N770 / N800. I am actually getting an N800 now to see what the next generation of Nokia device does well and where they have migrated to from a technology perspective.
So Mas macho? The N770, although I think that there is a future for Sony in this category especially as they see continued growth and movement in their handset joint venture with Ericsson and their vertical focus on camera and music with the Cybershot and Walkman lines.
With the recent announcement by Tmobile of their wifi/phone offer, it appears to me that the walking the line between wifi and actual carrier networks is about to be crossed/blurred and mashed up. As that starts to occur I think that finding the right and best applications of the various networks will be a challenge for all the manufacturers and will be the key to success. I like where Nokia is at but I suspect that the winners will be vertically tied to specific use case or consumer group like gamers/productivity, etc.
Russ wrote a great post today about a remote desktop client for the N770 that you can find here. That served to remind me that I had an overdue post. Fyi - blogging and startups don't mix, but I digress...
I almost titled this post "The emergence of the wifi device" which seemed like a bit much, but it is what I have been thinking about since playing with this device. In the last year there has been a marked increase in the number of devices I carry that have wifi connectivity. My PSP, P990, Mylo and now the N770. What is the significance of wifi and what promise does it hold from my perspective?
To begin with, I am not a converged device believer. There is no one device that will have the features that I want. I believe that when one device tries to do everything it doesn't do anything well. I think there are devices that can hit a wide range of functions and do them well but at some point it starts to fall over. As I have stated previously, I carry my P990 and the Sidekick 3. The P990 is just an awesome device to me but it doesn't do Instant messaging very well. It also doesn't do a very good job at playing games or playing video, at least not in my opinion. The Sidekick is an amazing IM device. I don't use it for anything else. I know that there are a lot of Nokia users who swear by the N95 the same way that I fawn over my P990.
So broadly speaking, how does wifi improve my communication experience? The obvious things are fast downloads, possible voip usage, circumventing my carrier network charges, and in some cases the ability to share files locally. The downsides? Poor handoff, fixed perimeter usage, encryption set up for some networks and in some cases speed degradation when too many users are present(although in most cases that isn't a concern).
There are many who are brighter than me who can elaborate further but in a nutshell the above describes how I think about it. In any case, I have gone down the wifi road with my devices and am increasingly thinking about where it all leads. While I want to talk about the Mylo and the N770 in particular I think that it makes sense to walk through the other devices as well to give context.
The PSP. I love the PSP. I max mine out every chance I get. I do a ton of things with it that I wont elaborate on. Wifi is very important for a couple of reasons and is completely useless in others. Wifi is the mechanism to browse the web. The input mechanism is terrible so I don't do that much. To upgrade the firmware, I use wifi. This has been by far the best use of wifi and I have seen revision after revision of firmware upgrade the device since I bought it. One of the coolest firmware upgrades gave me 6 months free wifi at Tmobile hotspots. A very tasty treat that I didn't expect.
Putting content on the PSP. Sorry, wifi isn't able to do that. This is a major travesty and one I cannot fathom. Instead I am left connecting cables to laptops to transfer Tivo shows, pictures, and other stuff. I can't imagine that this will remain like this but in the meantime that is a tragic gap in what you can do with wifi on this device.
The P990. The P990 has wifi. I almost never use it. The first best use case of wifi with this device for me was email. I could quicky download email and in the case where some god friend or coworker sent me some kind of megabyte size file I could switch over to wifi and grab the offending item quickly. Unfortunately for me, when I have the WAN/wifi enabled and I leave the local area, I find that my GPRS tends to barf and timeout when fetching my email. When I disable the WAN, everything woks fine again. Beyond email and the occasional web browsing (which works very well) I don't really use wifi. What would be really cool would be some kind of voip client or the ability to use wifi to tap into the video conferencing capabilities of the device which doesn't work on my US EDGE network today.
The Mylo. I bought the Mylo when it came out as it reminded me of some kind of cross between the Sidekick and the PSP. Admittedly it was an impulse purchase at the time and I wasn't properly informed about what it could/couldn't do. I do recall vaguely some review that mentioned the emergence of wifi devices that started with the N770. I spent a fair amount of time with the Mylo over 2 or 3 months and came to a couple of conclusions. Awesome Skype phone. And not much else. The media capabilities are good. Great speakers and great sound. Getting music in and even worse, video, is a nightmare again requiring cables and PC connections. Web browsing is certainly better than the PSP. While traveling in Europe I was pumped to get to use the Skype capabilites at Hot spots but the Tmobile free wifi service was North America only so I was very bummed by that.
The N770. The N770 has none of the style or class of the Mylo. The Mylo looks slick and has a great slideout keyboard that is usable. The N770, although it lacks the Sony design edge is a monster. Most critically, it isn't strictly tied to wifi. You can use Bluetooth to connect to a phone when you aren't near a hot spot. While traveling in NYC a couple of weeks ago I could pull out the N770, connect to my EVDO phone and check email, surf the web and generally do a lot of the things I do on my laptop in a much smaller package. The single network piece is a serious Achilles heel of the PSP and the Mylo. No doubt that will get fixed in the future.
As I spent more time with the N770 a really important distinction became apparent to me about the inherent nature of this device versus the Mylo. The Mylo is a communications device at it's core. The preinstalled IM clients and more importantly Skype drove both the major use cases as well some of the design considerations (QWERTY keyboard and general phone form factor). The speakers and display also speak to the media aspects of the device.
The N770 on the other hand seems firmly rooted in business productivity type applications, at least in my opinion. There is extensive support for email, web browsing and contact management. The extensive Linux application support is extremely impressive although it isn't as user friendly as a simple business person would like. I am sure that the N800 takes it up a notch in usability. There is audio and video support, as well as support for VOIP via Gizmo project but those features seem underpowered in device form factor and audio output.
I have to say that I actually use the N770 and am excited to try more things like the remote desktop application Russ mentioned. In general, I don't use the Mylo except for the occasional Skype call when I don't want to be tethered to my PC. I imagine that the next generation of the Mylo will see some upgrades along the line of the N770 / N800. I am actually getting an N800 now to see what the next generation of Nokia device does well and where they have migrated to from a technology perspective.
So Mas macho? The N770, although I think that there is a future for Sony in this category especially as they see continued growth and movement in their handset joint venture with Ericsson and their vertical focus on camera and music with the Cybershot and Walkman lines.
With the recent announcement by Tmobile of their wifi/phone offer, it appears to me that the walking the line between wifi and actual carrier networks is about to be crossed/blurred and mashed up. As that starts to occur I think that finding the right and best applications of the various networks will be a challenge for all the manufacturers and will be the key to success. I like where Nokia is at but I suspect that the winners will be vertically tied to specific use case or consumer group like gamers/productivity, etc.
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