Showing posts with label n800. Show all posts
Showing posts with label n800. Show all posts

Wednesday, September 29, 2010

I am an Android

As the various smartphones have emerged in the last several years one of the interesting by products of the carrier model in the US is that the carrier that you do business with is a big determinant in the type of smartphone you own. ATT and you are an iPhone user. Verizon and you use the Droid. For me, I have been a Tmobile customer for something like 10 years.

One of the advantages of Tmobile (and also ATT) is that you can use whatever unlocked phone you want. In the US, that is the exception as most people purchase subsidized phones. My initial phones with Tmobile were Sony Ericsson candy bar phones. I think that was the T610 and T635 if I recall correctly.

As I went to Intercasting, I wanted to see where phones were going(unlocked) and became a fan of the Sony Ericsson P series of phones purchasing the P910 and later the P990. Man were those phones big! I have to say though that I loved those phones and even became fairly happy with Symbian UIQ at the time. Unfortunately for me, Sony Ericsson made the decision to go with Windows Mobile on the Xperia and I was lost to them. This of course happened around the same time that the G1 was about to come out. Per my earlier point, since I was a Tmobile customer, I was happy to be an early adopter of Android and was extremely pleased to get my first G1.

Arguably the G1 paled in comparison to the iPhone. While I think that was true, I still loved the device especially the fact that it had a keyboard. During most of my time at Intercasting I was also a Sidekick user, spanning 3 different models of Sidekick before abandoning the devices as the product cycle times extended and much of the differentiation was absorbed by smartphones.

I faithfully used Android/G1 up to the Good acquisition, which resulted in my change in focus from feature phones to smartphones as it related to an increased focus on enterprise mobility and thus higher end devices. For the last year, I have been using the last 3 versions of the iPhone, The Droid and the Nexus 1. Interestingly, while I think all three of those phones were outstanding, I was the biggest fan of the Nexus One. The Droid certainly had the best network with Verizon, and the hardware from Motorola was very hardy (I think you could bludgeon someone to death with it and it's sharp corners), but I found the keyboard very disappointing, which has been the case for me with most Moto QWERTY devices historically.

Certainly the iPhone is an amazing device from a usability perspective and from a services perspective, but the lack of keyboard and some of the better features on Android devices leave me with more interest in that platform. I have to note that this is really only as it relates to smartphones as I use a Mac, have Apple TV, and love my iPad.

The reason I write this is that on my last business trip with Good before coming over to Chumby was that I lost my personal Nexus One at Seatac airport my last week of work. I can't tell you how angry I was when that happened. I knew that Tmobile had rumors of the G2 coming out but I needed a phone immediately so I headed over to the nearest Tmobile store and bought a new device. At the time, the hot device for Tmobile was the Samsung Galaxy phone called the Vibrant.

I think Samsung is an amazing company, and has amazing hardware, but I have to say that I was very disappointed in this device. There were 3 big issues for me. First, the GPS didn't work right. My two major differentiators for Android over iPhone are Google Voice (I was previously a Grand Central user) and Google voice related car functionality like Navigation, Voice search etc. No GPS means no navigation, no foursquare check ins, no Twitter location lookups. While it is true that the phone actually allowed me to call people, so did my old T610 and it was free.

The second reason was the lack of Android 2.2, which isn't a total problem, but it did highlight to me the issue of platform fragmentation with the various OEM UI overlays. Add special stuff and it takes a while to roll out new versions of Android to make sure that the are no integration issues.

The 3rd issue, which is relatively minor was hardware related. This one is sort of a mixed bag for me because there are both highs and lows on this. The high is that the screen on this devices in unbelievable. The low is that the device is super lightweight to the point of almost seeming flimsy.

Bottom line though is that I think that the Galaxy line is a great product but the GPS piece was a P1 bug for me that is not the sort of thing I would expect from Samsung given their general commitment to some of the highest quality devices across product lines.

With this in mind I decided to return the device and went searching through my closet for something I could use to cover the time between the return and the eventual release of the G2. The best answer for me was to dig out an aold N97 that a friend at Nokia had given me.

Before I trash this device, I want to say that the N series of phones are among some of the best devices I have ever used. Both my N95 and N85 are among my favorite phones in terms of reliability, battery life and industrial design. The N97 on the other hand is clearly an example of how Nokia completely lost track of the competitive landscape of the smartphone business.

Instead of editorializing some of the hardware specific issues, I would rather focus on my experience as a user. On the good side? The battery life is in another world compared to all other smartphones I have used. Where Nokia made the investment on top shelf items there is no comparison (the camera). Long battery life = good. Good camera = good.

Software. Aaargh. I hope that Nokia gets it right eventually with Ovi, but if you compare the experience of setting up an Android device, with setting up a Symbian smartphone, they aren't even in the same league. I think I spent two days setting up the N97. Worse yet, I ran out of memory on the core device early on in the process. This was tragic because the device is loaded with memory, just not on the primary device where all the software goes to in default.

Once I got a decent configuration set up with some reasonable synchronization between services I use, I was left with two other things worth commenting on. One, the navigation was top notch, but not up to snuff compared to Google Maps and Navigation. Close but the lack of workable voice support was a big miss for me. Second, the lack of applications really stands out as a gap when compared with iPhone, Android and RIM. Nokia will have to address this somehow.

While it is easy to see how Nokia is in a precarious position in the smartphone space, I will only add that there market share in devices below smartphones is impressive and I am a huge fan of Maemo/Meego as a potential way out of darkness for Nokia. I am an owner of both the N7790 and N800 and love the devices although they too have a shortage of software. I would love to get my hands on an N8 but since I am not in mobile anymore, I don't see me buying one anytime soon. :-(

All of this is a long way of saying that I am hooked on my Android devices and can't wait to share my thoughts on the brand new G2 device that I am playing with this AM.

Tuesday, July 24, 2007

Quien es mas Macho? Mylo or N770

While many of my mobile cohorts have been fawning over or hating their iPhone, I have been spending a lot of time getting to know the Nokia N770 I bought on Woot.

Russ wrote a great post today about a remote desktop client for the N770 that you can find here. That served to remind me that I had an overdue post. Fyi - blogging and startups don't mix, but I digress...

I almost titled this post "The emergence of the wifi device" which seemed like a bit much, but it is what I have been thinking about since playing with this device. In the last year there has been a marked increase in the number of devices I carry that have wifi connectivity. My PSP, P990, Mylo and now the N770. What is the significance of wifi and what promise does it hold from my perspective?

To begin with, I am not a converged device believer. There is no one device that will have the features that I want. I believe that when one device tries to do everything it doesn't do anything well. I think there are devices that can hit a wide range of functions and do them well but at some point it starts to fall over. As I have stated previously, I carry my P990 and the Sidekick 3. The P990 is just an awesome device to me but it doesn't do Instant messaging very well. It also doesn't do a very good job at playing games or playing video, at least not in my opinion. The Sidekick is an amazing IM device. I don't use it for anything else. I know that there are a lot of Nokia users who swear by the N95 the same way that I fawn over my P990.

So broadly speaking, how does wifi improve my communication experience? The obvious things are fast downloads, possible voip usage, circumventing my carrier network charges, and in some cases the ability to share files locally. The downsides? Poor handoff, fixed perimeter usage, encryption set up for some networks and in some cases speed degradation when too many users are present(although in most cases that isn't a concern).

There are many who are brighter than me who can elaborate further but in a nutshell the above describes how I think about it. In any case, I have gone down the wifi road with my devices and am increasingly thinking about where it all leads. While I want to talk about the Mylo and the N770 in particular I think that it makes sense to walk through the other devices as well to give context.

The PSP. I love the PSP. I max mine out every chance I get. I do a ton of things with it that I wont elaborate on. Wifi is very important for a couple of reasons and is completely useless in others. Wifi is the mechanism to browse the web. The input mechanism is terrible so I don't do that much. To upgrade the firmware, I use wifi. This has been by far the best use of wifi and I have seen revision after revision of firmware upgrade the device since I bought it. One of the coolest firmware upgrades gave me 6 months free wifi at Tmobile hotspots. A very tasty treat that I didn't expect.

Putting content on the PSP. Sorry, wifi isn't able to do that. This is a major travesty and one I cannot fathom. Instead I am left connecting cables to laptops to transfer Tivo shows, pictures, and other stuff. I can't imagine that this will remain like this but in the meantime that is a tragic gap in what you can do with wifi on this device.

The P990. The P990 has wifi. I almost never use it. The first best use case of wifi with this device for me was email. I could quicky download email and in the case where some god friend or coworker sent me some kind of megabyte size file I could switch over to wifi and grab the offending item quickly. Unfortunately for me, when I have the WAN/wifi enabled and I leave the local area, I find that my GPRS tends to barf and timeout when fetching my email. When I disable the WAN, everything woks fine again. Beyond email and the occasional web browsing (which works very well) I don't really use wifi. What would be really cool would be some kind of voip client or the ability to use wifi to tap into the video conferencing capabilities of the device which doesn't work on my US EDGE network today.

The Mylo. I bought the Mylo when it came out as it reminded me of some kind of cross between the Sidekick and the PSP. Admittedly it was an impulse purchase at the time and I wasn't properly informed about what it could/couldn't do. I do recall vaguely some review that mentioned the emergence of wifi devices that started with the N770. I spent a fair amount of time with the Mylo over 2 or 3 months and came to a couple of conclusions. Awesome Skype phone. And not much else. The media capabilities are good. Great speakers and great sound. Getting music in and even worse, video, is a nightmare again requiring cables and PC connections. Web browsing is certainly better than the PSP. While traveling in Europe I was pumped to get to use the Skype capabilites at Hot spots but the Tmobile free wifi service was North America only so I was very bummed by that.

The N770. The N770 has none of the style or class of the Mylo. The Mylo looks slick and has a great slideout keyboard that is usable. The N770, although it lacks the Sony design edge is a monster. Most critically, it isn't strictly tied to wifi. You can use Bluetooth to connect to a phone when you aren't near a hot spot. While traveling in NYC a couple of weeks ago I could pull out the N770, connect to my EVDO phone and check email, surf the web and generally do a lot of the things I do on my laptop in a much smaller package. The single network piece is a serious Achilles heel of the PSP and the Mylo. No doubt that will get fixed in the future.

As I spent more time with the N770 a really important distinction became apparent to me about the inherent nature of this device versus the Mylo. The Mylo is a communications device at it's core. The preinstalled IM clients and more importantly Skype drove both the major use cases as well some of the design considerations (QWERTY keyboard and general phone form factor). The speakers and display also speak to the media aspects of the device.

The N770 on the other hand seems firmly rooted in business productivity type applications, at least in my opinion. There is extensive support for email, web browsing and contact management. The extensive Linux application support is extremely impressive although it isn't as user friendly as a simple business person would like. I am sure that the N800 takes it up a notch in usability. There is audio and video support, as well as support for VOIP via Gizmo project but those features seem underpowered in device form factor and audio output.

I have to say that I actually use the N770 and am excited to try more things like the remote desktop application Russ mentioned. In general, I don't use the Mylo except for the occasional Skype call when I don't want to be tethered to my PC. I imagine that the next generation of the Mylo will see some upgrades along the line of the N770 / N800. I am actually getting an N800 now to see what the next generation of Nokia device does well and where they have migrated to from a technology perspective.

So Mas macho? The N770, although I think that there is a future for Sony in this category especially as they see continued growth and movement in their handset joint venture with Ericsson and their vertical focus on camera and music with the Cybershot and Walkman lines.

With the recent announcement by Tmobile of their wifi/phone offer, it appears to me that the walking the line between wifi and actual carrier networks is about to be crossed/blurred and mashed up. As that starts to occur I think that finding the right and best applications of the various networks will be a challenge for all the manufacturers and will be the key to success. I like where Nokia is at but I suspect that the winners will be vertically tied to specific use case or consumer group like gamers/productivity, etc.