I should start a customer service blog that's open to the whole world where we can document our wonderful customer service experiences. I think I have three so far that I can recall. So I am trying to figure out how to up-sample the video from my P910 so I can edit the clips. It's over a week since I sent my message to Packet Video. Since they are in San Diego I should swing by Michael Moore style and have the receptionist show me how to do that. And I could recorder it. Hmmm.